Provides ongoing communication, fully engages staff, and creates a collaborative team environment. Leads by example, and is committed to promoting employee development, building bench strength, and closing critical skill gaps to improve performance. Builds and maintains meaningful relationships with partners, and airport and industry officials to enhance the company's influence and presence within the area. Manages budget and P&L for location and sets aggressive goals to achieve business objectives. Six core job functions consist of: 1) team leadership, 2) store operations, 3) customer service, 4) product merchandising, 5) relationship management, and 6) business execution. (Duties may vary depending on the size and scope of the location, with more direct supervision from GM required at small to mid-size locations with minimal or no management support.)
Duties And Responsibilities