Job Details

SkyBridge Luxury & Associates has partnered with an ultra-luxury resort in the Palm Springs area to source a hands-on Director of Human Resources who will serve as a trusted advisor to leadership and a proactive champion for team members. This highly visible role is critical to supporting a refined, service-focused culture while ensuring alignment with HR best practices, compliance standards, and organizational goals.

Key Responsibilities:

• Lead and manage all aspects of the HR function including employee relations, recruitment, onboarding, training, compliance, and benefits administration.
• Partner closely with department leaders to provide strategic guidance and day-to-day support for employee development, team engagement, and performance management.
• Serve as the point of contact for employee concerns, investigations, and disciplinary matters—ensuring fair and compliant resolution in alignment with California labor law.
• Refine and implement HR processes, SOPs, and training programs that align with the resort's luxury service standards.
• Oversee and support onboarding programs to ensure new team members are effectively integrated into the culture.
• Manage legal compliance, risk mitigation, and HR documentation across all departments.
• Collaborate with leadership to support recruitment efforts, succession planning, and organizational development.
• Foster a workplace environment rooted in trust, accountability, and world-class hospitality.

Qualifications:

• Minimum of 5–7 years of HR leadership experience, ideally within luxury hospitality or high-end service environments.
• Strong working knowledge of California labor laws and HR compliance practices.
• Proven success in employee relations, training, onboarding, and implementing HR processes.
• Highly approachable, organized, and empathetic with strong communication and problem-solving skills.
• Ability to work on-site full-time in the Palm Springs area.
• Bachelor's degree in Human Resources, Hospitality, or a related field; PHR/SPHR certification preferred.

Why This Role:

This is a rare opportunity to lead human resources at a premier resort known for excellence in guest service and employee culture. If you're passionate about people, policy, and luxury hospitality, and thrive in a hands-on, visible role—this could be the ideal next step in your HR career.