Job Details

Salary Range: $21.00 to $25.50 per hour

City Cruises is seeking an Event Manager for our operation in Newport Beach.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Event Manager on board a yacht is responsible for ensuring the overall guest experience on all public cruises and private charters. Successful candidates will stay calm and composed in a fast-paced environment, be a team player, handle bar duties, and assist with vessel preparation and closure. Shifts include days, evenings, and weekends.

Essential Duties & Responsibilities:

1. Review events at the beginning of the work week for discrepancies, conflicts, or questions, and communicate any issues.
2. Review contract with lead chef and sales manager (when available).
3. Prepare diagrams based on guest count, client needs, and staffing levels.
4. Gather additional items needed for events, such as beverages, supplies, and paperwork.
5. Be on board the yacht on time for crew and ready for pre-shift meetings.
6. Supervise and manage crew while on premises.
7. Review contract details with crew and set clear expectations for the event.
8. Assign and direct crew responsibilities, including sidework, resets, and cleaning of F&B areas.
9. Monitor and evaluate food, beverage, and service quality during events.
10. Take corrective actions to ensure successful functions.
11. Support onboard operations with safety requirements and communicate event details.
12. Complete Senior Deckhand training, including vessel operations, fire safety, CPR/AED, line handling, and First Aid.
13. Perform a full walkthrough of the vessel after each event to ensure all areas are in "Show-Ready" condition.

Minimum Qualifications:

1. Minimum 6 months food service supervisory experience preferred.
2. Minimum 6 months hospitality experience with knowledge of food, wine, and spirits.
3. Must be 21 years or older.
4. Food Handler Certification required; TIPS certification desirable.
5. Excellent communication and customer service skills.
6. Ability to obtain a TWIC and MMC.
7. Experience with a Point of Service (POS) system.
8. Flexible schedule, including evenings, weekends, and holidays.

The RESPECT Service System reflects City Experiences' mission, vision, values, and principles, fostering a culture centered on respect to achieve our goal of becoming a global leader in experiences and transportation.

The company is an Equal Employment Opportunity and Affirmative Action employer, prohibiting discrimination and harassment based on race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, disability, veteran status, or other protected characteristics. We encourage all qualified applicants, including those with past arrest or conviction records, to apply. The company participates in the E-Verify program where applicable.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.