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Job Details

General Manager

  2025-06-11     El Pollo Loco     all cities,CA  
Description:

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Have you ever envisioned leading a team to success or dared to help manage a million-dollar business? Well, here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy, and strong customer service skills. We'll provide you with an excellent training program, great mentors, and an exceptional team to help you launch your career. The rest is up to you!

What's in it for you

We offer eligible Employees the following Benefits/Perks:

  • Medical + Dental + Vision Insurance
  • 401(K) Plan with match and immediate vesting
  • Flexible Spending Accounts
  • Basic Life and AD&D/Long Term Disability
  • Tuition Reimbursement Program (General Manager and Assistant Manager only)
  • Meal Discounts

General Manager Job Summary

  • Manage, coach, recognize performance, and direct activities for Assistant Managers, Shift Leaders, and Crew members to ensure efficient restaurant operations.
  • Measure, create, and ensure exceptional guest experiences.
  • Coordinate and implement new product introductions and procedures.
  • Ensure compliance with security, food safety, quality, and cleanliness standards.
  • Maintain cost controls and meet sales/profit goals.
  • Administer records and procedures including payroll, inventories, security, and employee files.
  • Lead the restaurant management team in recruitment, hiring, retention, employee relations, and corrective actions.
  • Promote a respectful and diverse workplace environment.

Requirements

  • Experience: Must be an EPL Assistant Manager or have at least 2 years of management experience, preferably in a restaurant. Familiarity with Point-Of-Sale systems is desired.
  • Education: High school diploma or equivalent preferred; college education is a plus.
  • Communication: Excellent written and verbal English skills; second language is a plus.
  • Competencies: Basic math and computer skills, strong interpersonal and conflict-resolution skills.
  • Driving/Vehicle: Must be at least 18 years old with a valid driver's license and reliable vehicle.
  • Food Handler Card: Must have or obtain a Serve Safe Certificate and pass the EPL Food Safety Audit where applicable.
  • Physical Demands: Ability to stand, walk, lift up to 20 lbs regularly, and occasionally handle objects up to 40 lbs.

Job Details

  • Work Hours: Full-Time, may include any shift (opening, mid-day, closing). Restaurants are not open 24 hours.
  • Career Advancement: Opportunities to grow into roles such as Area Leader and Director of Operations.
  • Work Attire: EPL logo shirt provided, black slacks, and no-slip shoes required.

Company & Culture

For over 35 years, El Pollo Loco has been a leader in citrus-marinated, fire-grilled chicken. Starting in Los Angeles in 1980, we now operate over 450 restaurants and continue to grow. We pride ourselves on our products and our people!

The pay range listed is the expected hourly or salary rate; actual pay may vary based on experience, education, location, and other factors. Benefits and bonuses are not included in this range.

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