Job Details

Operations Manager (Spanish/English)

This Jobot Job is hosted by: Brett Tolmie
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary: $80,000 - $110,000 per year

A bit about us:

Our client is a well-established and respected management company that operational oversight, strategic leadership and quality assurance for agencies serving individuals with developmental disabilities. Their work provides compassionate support, meaningful connections and the opportunities to thrive in inclusive communities. They focus on cultivating partnerships that advance services for individuals with developmental disabilities.

Why join us?

Competitive compensation ($80-110K)
Comprehensive benefits package
Stability and work life balance

Job Details

As an exempt position, the Operations Manager will report directly to the Senior Director of
Operations. This role is crucial in overseeing the company's daily operations while contributing to the
formulation of both short-term and long-term goals. Responsibilities will include managing billing,
payroll, and respite service programs, as well as working closely with various stakeholders to ensure
top-tier customer satisfaction.

Responsibilities:

• Lead organizational development strategies, consistently assessing operational needs and
• implementing programs to meet company goals.
• Maintain effective communication with team members, clients, and the regional center to
• ensure continuity of services and client satisfaction.
• Contribute to the growth of the organization by developing and implementing strategic
• processes.
• Expand existing services and collaborate with the regional center to enhance service
• offerings.
• Oversee compliance with agency and regional center policies while maintaining detailed
• reports on organizational operations.
• Work closely with the management team to design and implement operational frameworks
• that align with growth objectives.
• Develop and implement short- and long-term strategies to optimize resource allocation and
• meet service commitments to clients.
• Address and resolve issues identified by clients and staff effectively and promptly.
• Train and supervise staff on new software systems, ensuring adherence to training
• requirements and certifications.
• Manage client authorizations and ensure accurate data entry for client records and contracts.

Requirements:

• Bachelor's degree in Business Administration, Human Services, or a related field. Or a
• Bachelor's degree; 5+ years of experience may substitute for one year of higher education.
• 5 + years' experience in operations management, required within the health or human services sector.
• Bilingual English and Spanish are required.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in data management and reporting.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.