Job Details

At Grand Hyatt Indian Wells Resort & Villas, we are committed to delivering distinctive luxury experiences rooted in warm hospitality and inspired by the stunning natural beauty of the Coachella Valley. As a proud member of the Leadership Committee, the Director of Rooms plays a highly visible and impactful role, reporting directly to the General Manager and shaping the guest experience across multiple departments. About the Role: As Director of Rooms, you will lead and inspire a team overseeing key operational departments including Front Office, Housekeeping, Guest Services, Spa, Recreation, and Security. This role will champion the elevation of our recently transformed guest rooms, suites and villas to align with Grand Hyatt's uncompromising luxury. You'll be responsible for delivering exceptional guest service while driving business results through strategic planning, operational excellence, and team development. This role is ideal for a visionary leader who thrives in a high-volume...Director, Guest Experience, Leadership, Hospitality, Guest Service, Operations, Business Services