Job Details

To provide proper training and supervision of Splash & Conchilla Bar and Grill (April - October) and Club House Restaurant & Snack Bar (October - April) personnel including assistant managers and supervisors. To ensure prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. To ensure the overall success of the restaurant by guest satisfaction surveys and utilizing financial controls through P&L. Responsibilities Consistently ensure maximum guest satisfaction while dining in the restaurants. Pre-meal meeting conducted with service staff on a daily basis. Supervision of floors during operation, table touches and on the floor training (MOS). Ensure that service personnel follow service protocol including steps of service. Monitor timing of guest experience. Handle all complaints to the guests' satisfaction. Maintain a consistently smooth-running operation. Make the Front of the House staff weekly schedule. Ensure resta...Director, Restaurant, Hotel, Staff, Food