Job Details

The Guest and Membership Associate is a dynamic, customer-focused role that serves as a primary point ofcontact for guests and members across multiple channels, including phone, email, and mail. This positionsupports ticketing, tours, events, and all aspects of the membership programfromenrollment and renewals todata maintenance and marketing support. The Associate plays a vital role in guest satisfaction, membershipgrowth, and cross-departmental collaboration with Guest Services, Marketing, Development, and Finance. Thisrole ensures operational efficiency while delivering an outstanding guest experience aligned with The Living. Deserts mission. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as a key contact for ticketing, special events, school and private tours, memberships, andother guest inquiries. Process membership enrollments and renewals via phone and mail; maintain accurate records in the. Galaxy POS system. Support maintaining communication with current businesses in the Busin...Guest Service, Associate, Membership Manager, Guest, High School, Support, Animal Care, Retail