Job Details

About Us:
Tens of millions of Americans are unable to manage their chronic conditions with commercial medications. Using specialized compounded formulas tailored for individual patient needs, Henry helps people who have been left behind by the commercial market, all while remaining easy, accessible, and affordable. Our customers get access to the care they need, and save thousands of dollars on out-of-pocket healthcare expenses per year!

Enjoy the casual culture, remote-first workplace, and generous PTO/benefits!

Apply today to make a direct, daily impact in one of the fastest growing startups in the country - we are excited to meet you!

Position Overview:

Henry Meds is a leading innovator in the telehealth industry, dedicated to transforming the way patients access and experience healthcare. Our mission is to improve patient outcomes and streamline provider workflows through technology that is both cutting-edge and patient-centered.

We are seeking a Product Manager to join our Patient Experience team and work closely with other members of the Product Management team to execute our product strategy. In this role, you will focus on translating ideas and priorities into actionable deliverables, collaborating with engineering and design, and ensuring patient-facing initiatives are delivered with quality, speed, and alignment to business goals. You will be an active participant in the agile development process, managing the day-to-day work that keeps projects moving forward.

Duties and Responsibilities:

• Contribute to the execution of a comprehensive product strategy aligned with our company's vision and goals for our telehealth platform.
• Collaborate with stakeholders and cross-functional teams to understand priorities, business objectives, and desired outcomes for patient experience initiatives, ensuring all execution work ties back to the overall product vision.
• Own the day-to-day delivery process by writing clear, detailed Jira user stories and acceptance criteria, facilitating refinement sessions to ensure engineering clarity, participating in daily stand-ups and agile ceremonies, and managing a well-organized, prioritized product backlog aligned with the roadmap.
• Partner with engineering, design, and stakeholders to clarify requirements, address blockers, and align on deliverables.
• Analyze product usage and engagement data to measure the impact of new initiatives, and identify opportunities for iteration and optimization using data-driven insights.
• Advocate for intuitive, engaging, and accessible patient experiences by contributing to usability testing, reviewing design iterations, and ensuring features are built with empathy and attention to detail.
• Stay informed about the evolving telehealth landscape, industry best practices, and regulatory requirements relevant to healthcare software, identifying potential opportunities for innovation and differentiation.

You will likely have:

• 2+ years of experience in software product management.
• Demonstrated success building and launching product initiatives that positively impact both the business and the user.
• Previous experience in digital healthcare, marketing technology, DTC, or other B2C organizations.
• Strong experience writing product documentation, user stories, and acceptance criteria in tools like Jira.
• Familiarity with agile processes, including backlog grooming, refinement, sprint planning, and daily stand-ups.
• Proven ability to work directly with engineering teams to deliver features from concept to release.
• Experience defining and delivering mobile app features and functionality, with an understanding of mobile-specific design considerations and user behavior.
• Excellent communication skills, able to translate business needs into technical requirements and vice versa.
• Highly organized and detail-oriented, with strong task and timeline management skills.
• A collaborative mindset and the ability to work effectively across product, engineering, and operations teams.
• Comfort working in a fast-paced, high-growth environment with shifting priorities.

You may have:

• Early-stage, fast-growing start-up experience
• Proficiency in using tools like Heap, Google Analytics, Datadog, Retool, or similar for data analysis and visualization.
• Familiarity with analytics tools such as Heap, Google Analytics, or Datadog.
• Understanding of HIPAA compliance and healthcare data privacy requirements

Company Offers:

• Platinum PPO Healthcare + Vision & Dental (Henry covers 99% for employees and 50% for their qualified dependents).
• 401(k) with matching contributions beginning your first day.
• Unlimited PTO.
• Fully remote position with occasional travel.
• Impactful, rewarding work as part of a fast-growing brand helping thousands of people every day.

Equal Opportunity Statement:

Henry Meds is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Salary Range: $130-150k annually

This salary represents Henry Med's good faith and reasonable estimate of the possible compensation for this role at the time of posting, and Henry Meds may ultimately pay more or less than the posted salary. The final salary for this position will be determined by Henry Meds sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employees work experience, skills, and qualifications for the role, as well as the needs of Henry Meds business and other operational considerations.

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