Job Details

Salary : $68,197.58 - $92,306.25 Annually
Location : Indio
Job Type: Regular
Job Number: 25-79819-02
Department: Housing and Workforce Solutions
Opening Date: 08/28/2025
Closing Date: 9/8/2025 11:59 PM Pacific

ABOUT THE POSITION
The County of Riverside's Housing and Workforce Solutions (HWS) Department, Office of Homeless Services (OHS) Division, is seeking a qualified Program Specialist II to join the team in Indio.

The Program Specialist II manages and monitors the Prop 47 grant and other state- and federally funded programs aimed at reducing recidivism and homelessness among justice-impacted individuals. The role ensures compliance, oversees subrecipient performance, and provides technical assistance and subject matter expertise to service providers. Responsibilities include coordinating a multidisciplinary team to deliver trauma-informed care, supporting program design and implementation, and collaborating with community partners and organizations. The incumbent collects and analyzes client-level data using the County's Homeless Management Information System (HMIS) to track housing and service outcomes, prepares monthly and quarterly reports for grantors, and ensures fiscal oversight of grant funds. The position also involves regular travel to offsite locations for program oversight, community engagement, and participation in events and resource fairs.

The candidate must have previous housing program experience. The most competitive candidates will have experience working with state and federally funded programs, as well as preparing and submitting monthly and quarterly reports to grantors for various programs, preferably housing programs.

Meet the Team!
The Housing and Workforce Solutions (HWS) Department's Office of Homeless Services (OHS) primary purpose is to develop and maintain an effective county-wide Continuum of Care. The OHS oversees our community's plan to organize and deliver supportive social services, including housing options, which meet the specific needs of homeless individuals and families. The goal is to move homeless people toward stable housing and maximum self-sufficiency.
EXAMPLES OF ESSENTIAL DUTIES
• Analyze new and revised legislation which govern social services and/or child support programs to determine impact upon operations; analyze existing operations and procedures within an assigned area.
• Conduct studies and make recommendations for procedural or organizational changes including staffing requirements and costs; plan and coordinate the implementation of program changes with systems (EDP) and other departmental areas.
• Oversee general complaint function: investigate complaints involving various social services and child support programs.
• Develop and review departmental policies and procedures to ensure compliance with state and federal legislation, regulations, and directives.
• Compose, organize, and revise departmental policy and procedure manuals; may plan and coordinate the development of new and revised programs, contracts, and interagency agreements with department staff, other County departments, and community agencies.
• Act as a technical expert or resource person to department staff and other interested individuals regarding social services and/or child support program policies, and procedures.
• Research, analyze, and prepare recommendations regarding special projects assigned by the Director of Public Social Services, Director of Child Support Services, or other administrative staff.
• Compose selected correspondence, reports, and directives for use by the Director and designated staff members in public hearings and meetings with state officials.
• Correspond with and act as a department liaison with various state agencies and departments; may serve as a department representative on various social services assistance committees.
MINIMUM QUALIFICATIONS

OPTION I

Education: Graduation from an accredited college or university with a Bachelor's degree in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field.

Additional caseworker experience in the program for which the position is being filled may be substituted for the required education on the basis of one year of experience for 30 semester or 45 quarter units of college level coursework.

Experience: One year of lead or supervisory caseworker experience in the program for which the position is being filled.

OPTION II

Experience: One year of experience comparable to a Program Specialist I in a Department of Social Services.

Knowledge of: Principles, philosophies, and operations of social services and/or child support programs; the federal, state, and local social services and/or child support programs and their supporting legislation; available sources of social services rules and regulations; principles of organization, planning, research and analysis.

Ability to: Interpret new and revised regulations and project possible and/or probable impacts to the department; develop, revise, and implement departmental operating policies and procedures; define organizational, procedural, and resource allocation problems; collect, organize, and evaluate pertinent data, define and validate conclusions, identify alternative solutions and project consequences of decisions and recommendations; may perform mathematical and statistical computations required for cost analysis, reports, and record keeping; prepare clear, concise, and complete reports, correspondence, directives, and manuals; speak effectively in groups and individual situations; establish and maintain effective line of communication and working relationships at all organizational levels; give and follow oral and written instructions; work in the presence of changing priorities and tight time schedules; operate a microcomputer and use a variety of applications software packages.
SUPPLEMENTAL INFORMATION
Other Requirements

License/Certificate: Possession of a valid California Driver's License is required.

What's Next?

Open to All Applicants

This recruitment is open to all applicants.

For questions regarding this recruitment

Contact Danilo Lozano at ...@rivco.org with any questions regarding this recruitment.
APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at ...@governmentjobs.com or toll-free 1-855-###-####.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

1. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
2. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
3. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) ###-####,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) ###-#### to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:
Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave Benefits. The wage replacement rate is determined by current law, offering 60-70% of the wages earned during the SDI eligibility period.
Additionally, employees receive employer-paid Long-Term Disability Benefits, which cover 66.67% of pre-disability earnings, up to a maximum of $10,000 per month. There is a 365-day waiting period before these benefits become active. Employees may coordinate these benefits with other available leave balances to receive up to 100% of their regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
01

Are you a current regular or temporary employee with the County of Riverside's Housing and Workforce Solutions (HWS) Department?

• Yes
• No

02

Select the answer that best describes your current driver license status:

• I have a valid California Class A license.
• I have a valid California Class B license.
• I have a valid California Class C license.
• I am able to obtain a valid California driver license.
• I currently have a valid out-of-state driver license, and am able to obtain a valid California driver license.
• I do not have and/or I am not able to obtain a California driver license.

03

What is the highest level of education you have from an accredited college or university in social welfare, social or behavioral sciences, social/human services, counseling, or a closely related field?

• None of these
• Less than 30 semester or 45 quarter units
• At least 30 semester or 45 quarter units
• At least 60 semester or 90 quarter units
• At least 90 semester or 135 quarter units
• At least 120 semester or 180 units
• I have my Associates degree
• I have my Bachelors degree
• I have my Masters degree or higher

04

How many years of caseworker experience do you have serving a human services program? (Include details on your resume/application)

• No experience
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more

05

Do you possess at least one year of lead or supervisory caseworker experience in a human services program? (Include details on your resume/application)

• Yes
• No

06

How many years of experience do you have working with housing programs? (Include details on your resume/application)

• No experience
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more

07

How many years of experience do you have working with state and federally funded programs, preferably related to housing (e.g., Section 8, Continuum of Care, etc.)? (Include details on your resume/application)

• No experience
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more

08

How many years of experience do you have preparing and submitting monthly and quarterly reports to grantors for various state and federally funded programs, preferably housing programs? (Include details on your resume/application)

• No experience
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more

09

Do you have experience using the Homeless Management Information System (HMIS)? (Include details on your resume/application)

• Yes
• No

Required Question