Job Details

Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery. Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval). Ensure that signed contract paperwork is accurate and contains all necessary information and documentation. Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Uses sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become...Specialist, Hotel, Healthcare