Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Medical, dental & vision / PTO - As a Customer Experience Specialist at Topicals, you will: Provide exceptional customer service through various channels such as phone, email, and chat; Handle customer inquiries and complaints with empathy, patience, and professionalism; Maintain accurate records of customer interactions and transactions; Collaborate with other team members to improve processes and procedures for a better customer experience; Proactively identify and communicate any potential issues or trends to the appropriate teams; Keep up-to-date with product knowledge and industry trends to better assist customers...Hiring Immediately >>