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Job Details

Insert Operator I, 3rd Shift

  2025-12-15     Fidelity Investments     Cathedral City,CA  
Description:

Job Title

Job Description

General Duties & Responsibilities

Performs high speed, high volume production tasks such as printing and inserting to process checks, cards and inserts.

Sets up equipment, loads materials, clears jams and other simple malfunctions as needed.

Maintains productivity on all machines and delivers a quality product while meeting all production deadlines.

Follows company operational procedures and policies for printing and inserting to produce both accurate and quality work in a timely manner.

Pays close attention to detail when printing and inserting client files according to client specific set-up instructions.

Completes and maintains operator reports and logs including output and productivity.

Maintains accurate check, insert and postage logs.

Performs maintenance and makes adjustments to the system as needed.

Keeps machines and work area clean.

Restocks area with supplies as needed.

Helps maintain and track all inventories of necessary supplies.

Works within established quality control procedures.

Responsible for training and assisting less-experienced operators.

May be designated as lead on team and serve as back-up in the absence of supervisor.

Interacts with various departments such as Quality Assurance and Presort Production to help resolve production problems.

Other related duties assigned as needed.

Education Requirements

High school diploma or GED

General Knowledge, Skills & Abilities

Proficient in the use of basic office equipment and applications specific to the function

Requires strong attention to detail

Verbal and written communication skills must be clear, tactful, and constructive

Data entry skills

May require occasional lifting, standing, walking and bending and must be able to lift up to 40 pounds

Fis Job Level Description

Entry level clerical role. Applies basic skills and may develop advanced skills using tools and equipment appropriate for job or specialization. Duties and tasks are standardized. Resolves routine questions and problems, and refers more complex issues to higher levels. Works under direct supervision and follows standard procedures and written instructions to accomplish assigned tasks. Typically requires less than one year experience in an office setting and/or experience in machine processed print and insert operations.


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