Job Details

Branch Marketing Specialist

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview

The Branch Marketing Specialist provides marketing and communications support for the AMG Team and for assigned Loan Officers at the branch. This role manages a variety of projects and assignments under the direction of the Branch Manager to assist in promoting the team and branch's brand. Assignments include the development of marketing materials and content as well as implementing marketing initiatives from CrossCountry Mortgage's corporate team.

Job Responsibilities

• Assist with the creation of marketing materials and facilitation of events for CrossCountry Mortgage brand awareness; design materials and layouts as requested.
• Capture and develop content from Loan Officers to upload for social media content; assist into enhancing social media content and pages.
• Research and maintain knowledge of social media and editing platforms to remain up to date with industry and media trends.
• Update social media content and marketing materials to ensure referral partners, clients, and customers remain current with branch events and updates.
• Offer recommendations to enhance client, meetings, and overall processes related to brand awareness, marketing, and Loan Officer experience.
• Maintain accurate documentation and records of all projects assigned.

Qualifications and Skills

• Bachelor's degree in Marketing and/or equivalent combination of education and experience.
• 1+ year of relevant marketing experience.
• Experience using social media and editing platforms for marketing purposes, i.e. Canva, CapCut, etc.
• Experience using email marketing platforms, i.e. Mailchimp, preferred.
• Proficient in Canva, Adobe Creative Suite and Microsoft Office Suite.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.