Job Details

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Overview

The Premium Cincierge will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role will pay an hourly rate of $20.00-$23.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 31, 2025.

Responsibilities

• Operate the premium wine cart/bar, showcasing a curated list of assorted wines and cocktails.
• Act as a lobby ambassador for premium-level areas, including UBS Club, Verizon Club, Kettel One, Lexus Club, Chairman Lounge, and Premium Level Suites.
• Provide fine dining level food and beverage service to guests for all events consistent with established standards of service.
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Provide personalized concierge services to premium guests, anticipating and fulfilling their needs.
• Maintain and inventory for both food and beverage stations.
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items.
• Ability to work independently during slower times
• Perform safe work by helping to provide a safe and clean work environment.
• Have a high level of social contact. Ability to work closely with staff and deal often with patrons.
• Ability to work a flexible schedule, including nights, weekends and select holidays.
• Must be detail oriented to ensure that work is accurate and complete.
• Ability to mutli-task.
• Ability to handle and move objects.
• Must have a customer-focused, positive and professional attitude.
• Ability to read with oral and written communications skills in the English language.
• Knowledge of basic arithmetic (addition, subtraction, multiplication and division).
• Must be able to stand for extend periods of time.
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects up to 50 lbs. and 15 lbs. often.
• Must be punctual with consistent attendance.
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.

• High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
• California/Riverside County Food Handlers Card.
• RBS Certificate.
• Minimum of (3) years professional hospitality experience.
• Previous hotelier concierge experience preferred.
• Extensive knowledge of wine; W-SET certification or sommelier preferred.
• Must be at least twenty one years of age to serve/pour alcoholic drinks.