Job Details

Automotive General Manager

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

Compensation

• Total Compensation Target $160,000+/yr.
• Base Pay Up to $120,000/yr.
• Bonus Pay Up to $40,000/yr.
• Up to 6% Gross Profit Sharing Opportunity

Benefits

• PTO/Sick & (6) Annual Paid Holidays
• Medical, Dental & Vision Insurance
• 401(k) Matching
• Paid Skills Enhancement Training
• Employee Discount - Service & Parts
• Employee Referral Program

*This position is available to start ASAP. Apply today!

Responsibilities

• Oversee all aspects of daily operations, including scheduling, workflow management, & quality control
• Ensure efficient use of resources and high standards of service delivery
• Implement & enforce safety protocols and industry regulations
• Foster a positive work environment by providing ongoing coaching opportunities
• Uphold a customer-centric approach by ensuring prompt & courteous service
• Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks)
• Maintain strong relationships with customers to enhance loyalty & satisfaction
• Stay updated with industry trends, technological advancements, & other markets
• Maintain accurate records of operations, financial transactions, & employee activities
• Prepare regular reports for management regarding shop performance & key metrics
• Ensure compliance with all legal & regulatory requirements

Qualifications

• Proven experience as a General Manager or similar role
• Experience with Autoflow or similar platform, preferred but not required
• Strong leadership & managerial skills with the ability to motivate a team
• Solid understanding of financial management & budgeting
• Ability to multitask, prioritize, & manage time effectively
• Degree in Business Administration, Automotive Technology or similar technical college preferred

Physical Requirements

• Walk/stand for the majority of the workday
• Drive manual transmission vehicles
• Keeping a brisk work pace in a high-volume environment
• Efficiently navigate a computer

Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.