Job Details
2026 Seasonal Credentials Computer Staff
2025-12-19 Desert Champions Indian Wells,CA
Description:
Requirements
DUTIES AND RESPONSIBILITIES
• Prepare and print event credentials according to approved access lists *
• Distribute credentials to authorized individuals and verify identification when required *
• Enter and update credential data in the computer system with accuracy and attention to detail *
• Assist in organizing and maintaining credential inventory and supplies *
• Communicate effectively with event departments to confirm access levels and resolve discrepancies *
• Provide courteous and efficient customer service to staff, vendors, and guests picking up credentials *
• Support the setup and breakdown of the Credentials Office before and after the event *
• Maintain confidentiality of sensitive information related to access and credentials *
• Perform additional duties as assigned by the credentials manager
*Essential Job Function
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION & EXPERIENCE
• High School diploma or general education degree (GED) Required
• Current or prior experience in customer service a plus
• Current or prior experience in office setting a plus
• Credential program training provided
KNOWLEDGE, SKILLS, & OTHER ABILITIES
• Strong computer and data entry skills required
• Excellent attention to detail and organizational skills
• Strong communication and interpersonal abilities
• Previous administrative, customer service, or event experience preferred
• Ability to work in a fast-paced environment and manage multiple tasks
• Must be available to work long hours, including weekends and holidays, during the event period
• Bilingual preferred, not required
REQUIRED LICENCES & CERTIFICATIONS
• California Workplace Harassment Prevention certification
• California Workplace Violence Prevention certification
LANGUAGE ABILITY
• Ability to speak effectively with guests, vendors, co-workers, and all organization employees
• Ability to speak, read and understand English
REASONING ABILITY
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
MATH ABILITY
• Ability to apply basic concepts of math
COMPUTER KNOWLEDGE
• Basis computer literacy and using hand-held devices
• Time clock and mobile app
EQUIPMENT
• Desktop Computer
• Touch Screen Computer
• Large card format color printer
• Telephone
• Copier
• Barcode scanner
PHYSICAL DEMANDS
The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to walk long distances and stand during entire shift
• Regularly required to stand, walk, stoop, kneel, crouch, talk, see, and hear
• Agility to frequently use hands and arms to reach, pick up, and move items
• Must be able to see and read small print
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions within reason, and such that it would not pose undue hardship.
• This position requires flexible working hours and will include nights, weekends, and major holidays
• May be required to work extended work hours during events or special projects
• Employee is regularly exposed to indoor and outdoor weather conditions
• Frequently exposed to cold, hot, wet, or humid conditions
• Noise level in the work environment is usually moderate
EOE
Description
POSITION OVERVIEW
The Seasonal Credentials Computer Staffare responsible for preparing, printing, and distributing credentials to event personnel, vendors, media, and guests. This position plays an essential role in maintaining accurate records, ensuring proper access levels, and providing professional customer service throughout the credentialing process.
Shifts will vary as follows:
- December 2025, between 24 to 30 hours a week
- January and February 2026, 30+ hours a week
- Mandatory Orientation (no exceptions): Sunday, February 15, 9am - 1pm
- March 1 - 15, 2026, shifts available 6 am - 4pm, 7am - 5pm, 8am - 6pm, 9am - 7pm, and 10am - 8pm
Requirements
DUTIES AND RESPONSIBILITIES
• Prepare and print event credentials according to approved access lists *
• Distribute credentials to authorized individuals and verify identification when required *
• Enter and update credential data in the computer system with accuracy and attention to detail *
• Assist in organizing and maintaining credential inventory and supplies *
• Communicate effectively with event departments to confirm access levels and resolve discrepancies *
• Provide courteous and efficient customer service to staff, vendors, and guests picking up credentials *
• Support the setup and breakdown of the Credentials Office before and after the event *
• Maintain confidentiality of sensitive information related to access and credentials *
• Perform additional duties as assigned by the credentials manager
*Essential Job Function
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION & EXPERIENCE
• High School diploma or general education degree (GED) Required
• Current or prior experience in customer service a plus
• Current or prior experience in office setting a plus
• Credential program training provided
KNOWLEDGE, SKILLS, & OTHER ABILITIES
• Strong computer and data entry skills required
• Excellent attention to detail and organizational skills
• Strong communication and interpersonal abilities
• Previous administrative, customer service, or event experience preferred
• Ability to work in a fast-paced environment and manage multiple tasks
• Must be available to work long hours, including weekends and holidays, during the event period
• Bilingual preferred, not required
REQUIRED LICENCES & CERTIFICATIONS
• California Workplace Harassment Prevention certification
• California Workplace Violence Prevention certification
LANGUAGE ABILITY
• Ability to speak effectively with guests, vendors, co-workers, and all organization employees
• Ability to speak, read and understand English
REASONING ABILITY
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
MATH ABILITY
• Ability to apply basic concepts of math
COMPUTER KNOWLEDGE
• Basis computer literacy and using hand-held devices
• Time clock and mobile app
EQUIPMENT
• Desktop Computer
• Touch Screen Computer
• Large card format color printer
• Telephone
• Copier
• Barcode scanner
PHYSICAL DEMANDS
The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to walk long distances and stand during entire shift
• Regularly required to stand, walk, stoop, kneel, crouch, talk, see, and hear
• Agility to frequently use hands and arms to reach, pick up, and move items
• Must be able to see and read small print
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions within reason, and such that it would not pose undue hardship.
• This position requires flexible working hours and will include nights, weekends, and major holidays
• May be required to work extended work hours during events or special projects
• Employee is regularly exposed to indoor and outdoor weather conditions
• Frequently exposed to cold, hot, wet, or humid conditions
• Noise level in the work environment is usually moderate
EOE