Job Details

Human Resources Director – Ace Palm Springs Hotel

Company: Schulte Hospitality Group (Schulte Companies)

Join the Team: Schulte Companies is a leading third‑party management company with deep, multi‑generational experience in the hospitality industry. We pride ourselves on a service‑culture mission, an inclusive workplace, and career‑growth opportunities. Our benefit package includes daily pay, telemedicine, health & life insurance, a 401(k) with match, paid time off, holiday pay, pet insurance, an employee assistance program, and discounts through our savings marketplace.

Job Overview

We seek an experienced and hands‑on Human Resources Director to partner with operations and lead HR strategy across our hotel portfolio. This role will manage employee relations, talent acquisition, compliance, and process improvement, driving staff engagement and business success.

Responsibilities

• Business partner to Operations providing HR expertise in employee relations and practices.
• Maintain knowledge of legal requirements to manage employees, reduce legal risk, and ensure regulatory compliance.
• Serve as policy expert, supporting Operations in adherence to company policies, processes, and practices.
• Manage and resolve complex employee relations issues; conduct thorough, objective investigations.
• Lead recruiting and talent management efforts; train managers to recruit and assess talent consistently.
• Coordinate onboarding for new managers and oversee all employee status changes (promotions, pay changes, transfers, leaves of absence, disciplinary actions, off‑boarding, unemployment matters).
• Analyze trends and metrics with HR function to develop solutions, programs, and policies.
• Provide day‑to‑day performance‑management guidance and consultation (coaching, counseling, career development, disciplinary actions).
• Deliver HR training to Operations as defined by HR and Operations.
• Partner closely with Operations to improve work relationships, build morale, increase productivity, and boost employee retention.
• Provide guidance on business‑unit restructures, workforce planning, performance management, and succession planning.
• Participate in evaluation and monitoring of HR program success; follow up to ensure training objectives are met.
• Actively participate in HR meetings to ensure deployment and process consistency across the field.
• Lead special projects as assigned.
• Perform various other duties as assigned to meet business objectives.

Education & Experience

• Bachelor's degree in human resources, business administration, or related field.
• Minimum of three (3) years progressive HR generalist experience.
• Working knowledge of multiple HR disciplines (recruiting, talent management, training, compensation, performance management, culture development, employee and union relations, federal/state employment laws).
• Multi‑unit hospitality experience is a plus.
• Professional Human Resources (PHR) certification preferred.
• Proficient in HRIS, preferably ADP.
• High proficiency with Microsoft Office (Outlook, Excel, PowerPoint, Word).

Knowledge, Skills and Abilities

• Deep understanding of all HR functions and hotel operations.
• Strong conflict management and consultation skills.
• Promotes teamwork; leads by example.
• Builds morale and instills guest‑service attitude among associates.
• Strong customer‑service orientation and interpersonal communication skills.
• Hands‑on leadership approach to management and team development.
• Maintains strict confidentiality.
• Objective, approachable, balances support for management while acting as employee champion.
• Positive presence and command skills.
• Knowledge of hiring process (phone interview, manager interview, drug screen, background check, reference checks, assessment).
• Schulte Companies is an Equal Opportunity Employer.

Seniority Level

• Director

Employment type

• Full‑time

Job function

• Human Resources
• Industries: Hospitality and Restaurants