Job Details

Duties and Responsibilities:A warm personality, attentive, and presentable. Committed to delivering high levels of customer service. Responds courteously and efficiently to queries and problems from guests, and all staff. Knowledge of Housekeeping policies/service procedures/standards. Proficiently utilizes Alice and walkies to communicate information to the team and across other departments. Responsible for New Hire Training. Selecting and developing the Trainers. Certifies the new hires at the end of the training period. Development and on-going training of the existing team members. Reward great behavior and perform on the spot coaching so the team has a clear understanding of the expectations of their role. Monitoring of linen control and distribution. Working closely with the housemen team to ensure that the linen is distributed effectively throughout the property. Lead and direct the special "Project" teams whenever we are completing a General Clean Program at the Resort. Monitor...Housekeeping Supervisor, Housekeeping, Leadership, Supervisor, Operations, Training