Job Details

A leading BPO company is seeking a Quality Team Lead (Mandarin-speaking) to oversee quality assurance processes. This remote position involves leading a team of Quality Analysts, ensuring compliance with quality standards, and providing coaching. Candidates should possess strong analytical skills, fluent Mandarin and English, and have 35 years of experience in quality assurance. The role offers remote work for the first 6 months before relocation to Johor.

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