Own the execution, operationalization, and continuous improvement of enablement systems and tools supporting central programs and go-to-market strategies.
Serve as the subject-matter expert for enablement platforms (e.g., Gong, Highspot), driving adoption, best practices, and scalability.
Translate enablement strategy into clear roadmaps, milestones, and execution plans.
Insights, Analytics and Impact:
Drive actionable insights from enablement tools (e.g., Gong conversation intelligence, Highspot content usage) to inform sales effectiveness, coaching priorities, and program optimization.
Partner with Sales, Enablement, and RevOps to surface trends, gaps, and opportunities that improve seller productivity and revenue outcomes.
Establish and maintain metrics, dashboards, and reporting tied to enablement impact.
Cross-functional Partnership:
Partner closely with Revenue Operations, Market Managers, Territory Leads, CRM, IT, and external vendors to define and deliver the enablement systems and processes required to support business growth.
ct as a trusted advisor to field leaders, balancing strategic priorities with day-to-day operational needs.
Proactively identify risks, dependencies, and tradeoffs-and escalate issues with clarity and recommendations.
Enablement Operations and Support:
Prioritize and manage incoming enablement requests to align with company and field goals.
Provide guidance, training, and troubleshooting support for enablement systems and workflows.
Support rep onboarding and ongoing learning programs, ensuring tools and content are effectively integrated into the seller journey.
Required Experience:
8+ years of combined experience in sales operations, enablement, or related roles, with a proven track record of managing complex, cross-functional programs end-to-end.
Deep hands-on experience with sales enablement tools, including Gong and Highspot.
Demonstrated ability to analyze data and generate insights that influence sales behavior and outcomes.
Experience working across the full customer lifecycle (pre-sales, sales, customer success).
Skills and Competencies:
Strong strategic and systems-thinking mindset-able to connect dots and translate strategy into execution.
Excellent program management skills, with the ability to prioritize, communicate progress, and manage ambiguity.
Exceptional verbal and written communication skills, including the ability to tailor messaging to executives and frontline teams.
Strong business acumen and ability to build trusted relationships across a complex organization.
Proven success operating both independently and collaboratively in fast-paced environments.
High attention to detail, strong work ethic, and consistent follow-through.
Tools and Technical Skills:
Proficiency in Salesforce, Highspot, Gong, Excel, and Google Workspace.
Comfortable partnering with technical teams (CRM, IT) and external vendors.
Education:
Bachelors Degree Required.
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