Job Details

Description

POSITION OVERVIEW

Desert Champions is hiring for a Seasonal Ticket Sales Associate. You will be responsible for selling tickets to the public from the box office using a ticket software system, while providing general information to guests. We request all applicants for this position have availability to work during the BNP Paribas Open tournament.

Part time shifts will vary as follows:

January through February between 8am-5pm March shifts vary from 8am-8pm

Requirements

Duties and Responsibilities

• Sell tickets to the public from the Box Office *

• Assist guests at the Box Office window and help resolve all issues/problems *

• Create exceptional experience for all guests through a safe, clean, and friendly environment *

• Familiarize self with different venue layouts *

• Answer questions regarding events, tickets, and schedules *

• Follow all operational policies and procedures for box office operations *

• Other duties as deemed necessary or as directed

*Essential Functions

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability

• Ability to read and interpret documents such as tickets, Driver's License, draw sheets, and site maps

• Ability to speak effectively with sponsors, customers, or employees of organization in English

• Bi-lingual a plus

Math Ability

• Ability to apply concepts of basic math

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

• Ability to deal with problems involving several concrete variables in standardized situations

Computer Skills

• Must be able to successfully demonstrate the ability to use and complete tasks using our ticketing system

• Training is provided

Education/Experience

• High school diploma or GED; some college preferred but not required

• Sales support history preferred

Equipment

• Desktop Computer, laptop

• Telephone

Knowledge, Skills, and Other Abilities

• Time management skills

• Strong oral and written communication skills

• Professionalism

• Strong customer service experience

• Conflict resolution skills

• Must be security conscious

• Detail oriented

• Reliable

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, stand, walk, stoop, kneel, crouch, and talk or hear

• Frequently required to use hands, reach with hands and arms

• Required to sit still through intermittent periods

• Required to walk while delivering materials

• Must occasionally lift up to 25 pounds

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Will regularly be exposed to indoor and outdoor weather conditions

• Will occasionally exposed to hot, wet, or humid conditions

• Requires extended work hours, weekends, and some holidays as needed for special projects/events

• The noise level in the work environment is usually moderate

EOE