Job Details

A technology services provider is looking for an Associate Service Desk Technician to deliver first-tier support to U.S. Veterans. This fully remote role involves assisting users with mobile device setup and troubleshooting, focusing on outstanding customer service. Candidates are expected to have at least one year of technical support experience, strong communication skills, and the ability to handle sensitive information. The ideal applicant will embrace challenges in a dynamic environment and be committed to service excellence, contributing to a positive user experience.

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