Job Details

🐾 Human Resources Manager (Mid-Level) – Join a Mission-Driven Veterinary Practice Built on Compassion, Dignity & Respect

Location: Hybrid / Remote + Occasional Travel to Market Locations
Employment Type: Full-Time
Experience Level: Mid-Level (3–7 years HR Management Experience)
Industry: Veterinary, Healthcare, or Service-Based Business
Reports To: CEO / Vice President of Operations

❤️ About Heartstrings Pet Hospice

Heartstrings Pet Hospice is a privately owned, multi-state in-home end-of-life veterinary practice dedicated to providing pets and their families with care rooted in Compassion, Dignity, and Respect. We serve families across the U.S. through in-home euthanasia, hospice, and aftercare services — creating meaningful, peaceful experiences during life's most tender moments.

As we continue expanding nationally, we're seeking a Human Resources Manager who shares our values and passion for people — both the families we serve and the incredible team that makes it possible.

🧭 About the Role

The HR Manager will play a key role in shaping and supporting our people-first culture while implementing policies, systems, and processes that help our growing team thrive.
You'll be responsible for the day-to-day management of HR operations, employee relations, compliance, and team engagement, while also partnering with leadership to build scalable HR infrastructure for a fast-growing organization.

💼 Key Responsibilities

• Serve as the primary HR contact for team members across multiple states.
• Manage the full employee lifecycle — from onboarding and training through offboarding — ensuring each experience reflects Heartstrings' values of compassion, dignity, and respect.
• Administer employee benefits, payroll coordination, and compliance with federal and state employment laws.
• Partner with leadership to improve performance management, recognition, and retention programs.
• Lead employee relations and workplace investigations with discretion and empathy.
• Support recruiting efforts, offer process, and new hire orientation.
• Develop and refine HR policies, handbooks, and internal communications.
• Help implement and optimize HR software and reporting tools (e.g., Connecteam, SimpleDVM, HRIS).
• Promote employee wellness, DEI, and engagement initiatives that strengthen team morale and company culture.

🐕 Join Our Heartstrings Family

If you're an HR professional who believes people are the heartbeat of every organization — and you want to make a difference in the lives of both pets and people — we'd love to meet you.

Apply today and help us build a workplace where compassion begins from within.
👉 [Apply Now]

🌟 Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3–7 years of HR management or generalist experience (veterinary, medical, or service-based industry preferred).
• Knowledge of employment laws, compliance, and multi-state HR practices.
• Strong emotional intelligence, communication, and problem-solving skills.
• Experience using HRIS, payroll, and time-tracking systems.
• SHRM-CP or PHR certification preferred (not required).
• A genuine passion for helping others and working in a mission-driven environment.

💜 What We Offer

• Competitive salary and annual performance bonuses.
• Comprehensive health, dental, and vision coverage.
• Company-paid life insurance and disability coverage.
• Generous paid time off and flexible scheduling.
• Continuing education and professional development opportunities.
• A culture built on empathy, collaboration, and respect — where your voice truly matters.
• The opportunity to make an impact in a growing organization that values heart as much as results.