Job Details

I have an opportunity for "Duck Creek Delivery Manager / Account Manager___ REMOTE" and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.

Position: Duck Creek Delivery Manager / Account Manager

Location: REMOTE

Duration: 6 Months

JOB SUMMARY:

We are looking for an experienced Duck Creek Delivery Manager / Account Manager to lead end-to-end delivery of Duck Creek projects and manage key client relationships. The role involves overseeing project execution, ensuring on-time and quality delivery, managing stakeholder expectations, and driving account growth through strong partnership and domain expertise.

Key Responsibilities:

• Lead delivery of Duck Creek projects (Policy, Billing, Claims, or Integrations) across all phases - from planning to deployment.
• Manage project teams, budgets, timelines, and quality metrics.
• Act as primary client contact for delivery and account management, ensuring high customer satisfaction.
• Identify opportunities for account growth, cross-selling, and up-selling within existing clients.
• Collaborate with technical architects, business analysts, and QA teams to ensure solution alignment with business needs.
• Track delivery risks and implement mitigation plans.
• Ensure compliance with organizational delivery standards and methodologies (Agile/Waterfall).
• Provide regular delivery and financial reporting to senior leadership.

Required Skills and Qualifications:

• Strong experience managing Duck Creek Suite implementations (PolicyCenter, BillingCenter, ClaimCenter).
• In-depth understanding of the P & C Insurance domain.
• Proven experience in client relationship management and project governance.
• Excellent communication, leadership, and stakeholder management skills.
• PMP, CSM, or equivalent certification preferred.
• Experience with offshore/onshore delivery models is a plus.

Regards,

Alex . K

NAVTECH INC

P : (224) ###-#### E : ...@navtechusa.com

1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008

www.Navtechusa.com E-Verified Company.