Duties and Responsibilities
We have an outstanding billing team, which has a stellar track record while providing great customer service to patients.
• The Payment Posting Specialist will post incoming, electronic, and paper, third-party payments against the accounts receivable
• This position will research and obtain missing EOBs for incoming payments
• The Payment Posting Specialist researches and works patient credits, to include submitting refunds to the Finance team
• This position reviews and processes No Show Fees
• This position also processes unapplied patient payments
• The Payment Posting Specialist will assist in posting incoming patient payments to accounts
• The Payment Posting Specialist will self-audit their payments to ensure accuracy
• This position partakes in Team Workshops to assist on project assignments
• This position provides support to internal and external customers via phone calls, billing help desk, and billing team email, to include bi-monthly collection calls
Requirements