Job Details

The Senior Account Executive, reporting to the Vice President, Sales is responsible for acquiring new logos, building strategic client relationships, and driving revenue growth. This role requires exceptional consultative selling skills, strategic problem-solving, and the ability to deeply understand a prospective client's business to craft compelling, value-driven solutions. The Senior Account Executive will manage the full sales cycle, collaborate cross-functionally to shape winning proposals, and ensure that prospects and clients receive the highest level of service, communication, and strategic partnership from Zaelab.

Your Key Responsibilities

• Client Acquisition: Identify, target, and secure new clients within Zaelab's Ideal Customer Profile (Manufacturing, Life Sciences, High Tech). Conduct prospecting, lead qualification, pipeline development, and closing activities to acquire new logos and achieve revenue goals.

• Sales Strategy Development: Develop and execute sales strategies that align with Zaelab's growth objectives. Provide accurate forecasting, assess market trends, and collaborate with sales leadership to plan territory and pipeline growth. Evaluate risks and opportunities, and proactively drive toward predictable, profitable outcomes.

• Relationship Management: Establish and nurture trusted relationships with key decision-makers, executives, and stakeholders. Lead pursuits, deliver presentations, guide discovery, and ensure the client experience reflects Zaelab's commitment to quality, value, and partnership.

• Cross-Functional Collaboration: Partner closely with Practice Leads, Delivery teams, and internal stakeholders to design compelling solutions and proposals. Collaborate across functions technology, marketing, delivery, alliances to align on client needs and ensure seamless handoff from sales to delivery.

• Pipeline Management & Forecasting: Own and maintain an accurate pipeline within HubSpot. Forecast bookings and revenue with precision and consistency. Ensure all activities, notes, and client interactions are logged to support visibility, predictability, and effective reporting.
• Sales Process Leadership: Lead the end-to-end sales process including discovery, qualification, solution shaping, proposal development, and negotiation. Leverage internal subject-matter experts as needed to secure new business opportunities and create win-win client partnerships.

Requirements

• 7+ years of high-performance enterprise sales experience with a strong focus on consultative and complex solution selling.
• 5+ years managing or pursuing large-scale digital, e-commerce, systems integration, or management consulting engagements.
• Demonstrated expertise in data-driven selling, leveraging analytics and structured sales processes to achieve predictable revenue.
• Entrepreneurial mindset with relentless motivation, high energy, and strong goal orientation.
• Exceptional discovery and listening skills; able to ask insightful questions to uncover true client needs.
• Proven ability to creatively solve client challenges and align services to deliver meaningful business outcomes.
• Preferred domain knowledge in Commerce, CPQ, Servicenow, Guided Selling, PIM/PCM/MDM, Search, Web Analytics, UX, and related fields.
• Outstanding written, verbal, and presentation skills, with the ability to influence both technical and executive audiences.
• Highly organized, proactive, and able to navigate ambiguity with professionalism and confidence.

Proficiency in HubSpot or similar CRM systems.

Benefits

Why you'll love working here:

• Unlimited Vacation/PTO
• Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
• Fully remote and distributed teams
• Paid Parental Leave
• Ongoing training and education opportunities
• 0% Bureaucracy Culture - Focus is on responsibilities, not title

Like what you see but don't meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we're committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.

Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use E-Verify to confirm the identity and employment eligibility of all new USA hires.

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