Job Details

[Call Center / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep at ibex, you will: Handle inbound and outbound calls to identify patient needs and provide appropriate support; Schedule, reschedule, confirm, and cancel patient appointments; Accurately enter and update patient information in the scheduling system; Review and update patient demographics and consent forms; Create new patient accounts when necessary; Transfer calls or relay messages to facilities, physicians and/or nurses; Document all interactions and resolutions accurately...Hiring Immediately >>